🔒 Pine Drew Cancellation Policy

At Pine Drew, we begin processing every order shortly after it is placed to ensure timely preparation and dispatch. Therefore, we follow a strict no-cancellation policy.

🚫 No Cancellations After Order Placement

Once an order has been successfully placed and confirmed, it cannot be cancelled, modified, or withdrawn under any circumstances.

This applies to:

• Prepaid orders

• Partial COD orders

• COD orders

• Sale or promotional orders

• Regular-priced orders

• Customized or made-to-order products

💳 Payments Are Non-Refundable

Any amount paid while placing the order, including full prepaid payments or partial COD advances, is non-refundable.

A request to cancel an order does not make the customer eligible for a refund.

📦 Orders Already Dispatched

Once an order has been dispatched, the customer is expected to accept the shipment.

Refusing delivery or failing to accept the shipment will not be considered a cancellation and will not make the order eligible for a refund.

Any additional shipping, return-to-origin, or re-dispatch charges arising from an unsuccessful or refused delivery may be payable by the customer.

✏️ Changes to Order Details

Customers are requested to carefully verify their product selection, colour/style, quantity, shipping address, phone number, and other order details before completing the purchase.

Requests to change an order after it has been placed cannot be guaranteed and will be accommodated only at Pine Drew's discretion if processing has not already begun.

✅ By Placing an Order

By completing a purchase on Pine Drew, the customer acknowledges and agrees that:

All confirmed orders are final and cannot be cancelled once placed.